Volunteering Survey

Volunteer Involving Organisations (VIOs)

We appreciate your time in participating in this survey!

Our aim is to better understand the evolving needs of the Community Sector, especially in the recruitment, engagement and collaboration of volunteers.

Over the last couple of years, Volunteer Involving Organisations (VIOs) overall have experienced greater demand, however, they have been met with fewer resources and support. As a network of cross-sector stakeholders, we understand the vital role VIOs are playing in bridging the gaps between people in need, resources and the sectors willing to help.

Everyone at some point in their life will experience the generous spirit of a VIO, whether that’s as a beneficiary, a staff member or a volunteer. Let us know a little bit more about you and your organisation so that we can build the capacity of the Community Sector together.

All submissions will remain anonymous when we report and share findings. There are three sections in this survey which will take around 15 minutes.

Kind regards,

Victor Lee

CEO & Co-founder

Raj Rajendra

Sector Development Manager, VIOs

- Step 1 of 6

Email *

What is your job title? *

Volunteer Manager/ Coordinator / HR Manager
Board / Committee Member
Program Coordinator
Chief Executive Officer / Executive Director / General Manager
Corporate Partnerships Manager / Partnerships Manager
Other

Role *

Where is your organisation located? Please select all that apply. *

New South Wales
Victoria
Queensland
ACT
South Australia
Northern Territory
Western Australia
Tasmania
New Zealand

What are the leading causes of your organisation? Please select all that apply. *

Affordable & Clean Energy
Animal Welfare
Art & Culture
Children & Youth
Clean Water & Sanitation
Climate Action
Community Sector Support & Advocacy
Disability Support
Disaster Relief
Diversity & Inclusion
Economic Development
Gender Equality
Health & Wellbeing
No Poverty & Homelessness
Peace & Social Justice
Quality Education
Religion
Seniors & Aged Care
Sustainable Communities
Other

Other *

What is the number of employees in your organisation? *

0-20
21-50
51-200
201-1000
+1000

What is an estimate of the national average annual turnover? (AUD) *

Less than $500,000
$500,000 - $3 million
More than $3 million
Not sure

Volunteering Programs

What is the approximate number of volunteers that your organisation engages with? *

0
1-10
11-50
50-100
101-250
250+

What types of volunteering activity does your organisation engage in? Please select all that apply. *

Short term project roles
Skills-based
In governance roles
For specific events or activities
Ongoing roles performed regularly
Other

Other *

How likely is your organisation to recruit new volunteers in 2023? *

Not at all	Unlikely	Maybe	Probably	Definitely
Not at allItem #1 Not at all	UnlikelyItem #1 Unlikely	MaybeItem #1 Maybe	ProbablyItem #1 Probably	DefinitelyItem #1 Definitely

How many volunteers are you expecting to be recruiting in 2023? *

0
1-10
11-50
50-100
101-250
250+

What are the ways volunteers operate in your organisation? Please select all that apply. *

In person at the organisation
In the field/community
Online
Over the phone
Other

Other *

Does your organisation have a Volunteer Manager? *

Yes
No
Not sure

Have you or your organisation used online tools or software for volunteer recruitment? *

Yes
No
Not sure

What tools have you or your organisation used for volunteer recruitment? *

To what extent has using an online tool or software made volunteer recruitment easier? *

1 - Not at all	2	3	4	5 - Significantly
1 - Not at allItem #1 1 - Not at all	2Item #1 2	3Item #1 3	4Item #1 4	5 - SignificantlyItem #1 5 - Significantly

Volunteer Demand

What timeframes do your volunteering opportunities cater for? *

Specific events or activities
1-4 weeks
1-3 months
4-6 months
6+ months
Other

Other *

What months of the year would your organisation be in the most need of volunteers? Please select all that apply. *

What skills are you looking for in volunteers? Please select all that apply. *

Academic Research
Accounting
Admin and Office Support
Boards and Committees
Branding
Childcare
Coaching
Communications
Community Engagement
Companionship
Compliance
Counselling
Cybersecurity
Disability Support
Email marketing
Event Management
Event Planning
Facilities Management
Finance
Food Preparation/ Service
Fundraising
Graphic Design
Human Resources
IT Infrastructure
IT Management
Learning & Development
Legal
Logistics
Music
Partnerships
Photography
Professional Development
Public Relations
Recruitment
Sales
Social Media Marketing
Software Development
Sport & Physical Activity
Tour Guides, Information & Heritage
Translation
Transportation
Tutoring
UI / UX
Videography
Web Development
Working with Animals
Workshop Facilitation
Writing

Which of the below are the pain points for volunteering in your organisation? Please select all that apply. *

Recruitment
Induction
Unskilled volunteer training
Retention
Engagement
Reward and recognition
Volunteer management
Other

Other *

Volunteer Engagement

What are the measures to engage volunteers at your organisation? Please select all that apply. *

None
Reward and recognition
Induction and training programs
Feedback on volunteer performance
Streamlined and effective communication
Promotion to supervisory roles
Other

Other *

What are the measures to retain volunteers at your organisation? Please select all that apply. *

None
Reward and recognition
Induction and training programs
Feedback on volunteer performance
Streamlined and effective communication
Promotion to supervisory roles
Volunteer profiling
Exit surveys on departed volunteers
Other

Other *

What are the initiatives your organisation plans to take/ is taking to enhance collaboration with VIO partners? Please select all that apply. *

None
Sharing resources
Collaborating in program delivery
Support from peak organisations (advocacy groups or trade associations)
Attending networking events
Working with local/ state governments
Other

Other *

Volunteering with Communiteer

Has your organisation had the opportunity to use Communiteer's platform? *

How would you rate the ease of using the platform? *

Quite difficult				Vey easy
Quite difficultItem #3 Quite difficult	Item #3	Item #3	Item #3	Vey easyItem #3 Vey easy

For what reasons? Please select all that apply. *

I wasn’t aware of the platform
The user interface is not attractive
I didn't have the time
I’m not sure how to use these kinds of tools
I already have the volunteers I need
Other

Other *

Has your organisation recruited any volunteers via the Communiteer platform? *

How would you rate the ease of recruiting volunteers using the platform? *

Quite difficult	Disagree	Neutral	Agree	Vey easy
Quite difficultItem #3 Quite difficult	DisagreeItem #3 Disagree	NeutralItem #3 Neutral	AgreeItem #3 Agree	Vey easyItem #3 Vey easy

What are the outcomes of your volunteer recruitment experience? What could be improved? *

Learning

How often would your organisation like to receive newsletters about the community and volunteering sector? *

Fortnightly
Monthly
Quarterly

What content topics would your organisation find useful? *

Volunteering sector trends
Volunteering management tips
Funding and grants opportunities/tips
IT systems and security support
NFP marketing
Human resources management tips
Corporate partnerships
Other

Other *

What do you think about the future of volunteering in Australia? *

Do you have a volunteering experience to share through your connection with Communiteer? *

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Volunteering Survey

Volunteer Involving Organisations (VIOs)

Kind regards,

Victor Lee

Raj Rajendra

Volunteering Programs

Volunteer Demand

Volunteer Engagement

Volunteering with Communiteer

Learning

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