virtual volunteering, online communities, volunteering opportunities

Product Update – 014

Implemented on 15th May 2020

To do and to share

This release is primarily focused on revamping project tasks and sharing content across affiliated communities. Also included are optimisations to the community pages and general quality-of-life system fixes.

If you’re interested in providing us with further feedback, you can send an email to Thanks for your help!

New features

  • Complete revamp of project task list – The “To Do” section tasklist has been improved. Users can now:
    • Reorder tasks.
    • Change the state of tasks (Mouseover information overlay for the task states):
      • Open – Can be contributed to, but currently no one is doing so.
      • Active – Can be contributed to, and at least one person is doing so.
      • Inactive – Can not be contributed to.
      • Completed – Volunteer contributions are deemed sufficient for this task.
    • Add up to two skills.
    • Estimate contribution time required for the task (0.5h – 20.0h range).
    • Upload files against the tasks.
    • Any time a task is updated (eg. edited, uploaded files, someone joined etc), other users are shown a label “New updates” that indicates to them that there are things they haven’t seen yet.
  • Complete revamp of community affiliations – Admins can now:
    • Choose to share community content with affiliated communities.
    • Choose to show content from affiliated communities.
    • Change affiliated settings on the community About Us page.
    • [Communiteer staff for now] Create affiliations between communities.
  • Project history – Projects now show a history of every action that occurred in this project. This is displayed in a separate tab.
  • Improved Lite community – The Lite community configuration (for organisations on the Free subscription plan) now shows the Community News page. Community admins can show affiliated content in the Community News page, but they can’t create their own stories, announcements and events until they upgrade to the Premium subscription.


  • Private communities now don’t show community content in Explore (ie. their content is not viewable to users outside of that community).
  • Discussion page now loads much faster.
  • Discussion overlays now load much faster (only the 10 most recent comments), and loads as the user scrolls upwards.
  • When a user goes to their Feed or the Community News page of a community and sees content from communities that they are not a part of, it now shows a visual indicator on the top-right corner of the post which says “Affiliated community content”.
  • The community sections have now been reordered based on user feedback.
    • The previous order was:
      • About Us
      • Community News
      • FAQs
      • Discussions
      • Projects
      • Supporters
      • Resources
    • The new order is now:
      • Projects
      • Supporters
      • About Us
      • Community News
      • Discussions
      • FAQs
      • Resources


  • Question marks and special symbols in the content posts are now properly converted to the appropriate codes in the web browser URL. This ensures content and project URLs show the correct content at all times.
  • The Terms of Use page (when a new user signs up) is now changed – rather than requiring the user to scroll down to the bottom of the terms before they can enable the “Accept the terms” button, now users can check a “I have read the above Terms of Use” checkbox to enable the “Accept the terms” button.
  • The platform footer, email footer and platform headers that show the Contact Us link have now had the Contact Us link updated to the correct link.
  • Fixed previous issues where messages from community admins were not showing up in project chat.


  • User Interface improvements to better reflect the identity of those communities, such as more prominent logo placement.
  • Micro-actions for content, such as upvotes and the display of stats for each content.
  • Easier navigation to a user’s communities from the left-hand navigation.
  • Clearer selection / mapping of Causes / SDGs for users and communities. This helps with showing relevant content to users as well as reporting volunteering against community social impact.


If you have any questions about the system, feel free to reach us in the community titled  “Communiteer New Users Community” within our platform. Alternatively, you can email us at to have your queries directly addressed by one of our staff.

No Comments

Post a Comment